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XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Try disabling MIMO and see. Is Smart Connect enabled?
So you have a 6180 modem??
B1ggSh00t3r wrote:
I've noticed issues as well. I have the Nest Cam (connected via WiFi) and get notifications every night (usually between the hours of 1AM and 6AM) that it went / was offline. It appears the disconnection is only for a few seconds.
I've haven't noticed any issues with other connected devices (via WiFi). I haven't determined if this is just an issue with the Nest Cam or if all WiFi devices.
It appears my 'Uptime' is currently at 2+ days, and the Nest Cam HAS disconnected from WiFi a few times within those two days. The Nest Cam is currently 1 of 38 devices connected (assigned IP addresses) to the XR500.
Any help / suggestions is greatly appreciated.
FURRYe38 wrote:
Try disabling MIMO and see. Is Smart Connect enabled?
So you have a 6180 modem??
B1ggSh00t3r wrote:
I've noticed issues as well. I have the Nest Cam (connected via WiFi) and get notifications every night (usually between the hours of 1AM and 6AM) that it went / was offline. It appears the disconnection is only for a few seconds.
I've haven't noticed any issues with other connected devices (via WiFi). I haven't determined if this is just an issue with the Nest Cam or if all WiFi devices.
It appears my 'Uptime' is currently at 2+ days, and the Nest Cam HAS disconnected from WiFi a few times within those two days. The Nest Cam is currently 1 of 38 devices connected (assigned IP addresses) to the XR500.
Any help / suggestions is greatly appreciated.
Smart Connect IS enabled. MIMO is enabled as well....
Try disabling MIMO first and test your cameras out...
This isn't the first time NEST has been known to have issues with there products...
B1ggSh00t3r wrote:
FURRYe38 wrote:
Try disabling MIMO and see. Is Smart Connect enabled?
So you have a 6180 modem??
B1ggSh00t3r wrote:
I've noticed issues as well. I have the Nest Cam (connected via WiFi) and get notifications every night (usually between the hours of 1AM and 6AM) that it went / was offline. It appears the disconnection is only for a few seconds.
I've haven't noticed any issues with other connected devices (via WiFi). I haven't determined if this is just an issue with the Nest Cam or if all WiFi devices.
It appears my 'Uptime' is currently at 2+ days, and the Nest Cam HAS disconnected from WiFi a few times within those two days. The Nest Cam is currently 1 of 38 devices connected (assigned IP addresses) to the XR500.
Any help / suggestions is greatly appreciated.
Smart Connect IS enabled. MIMO is enabled as well....
- Hi Shooter - I’m not sure on the current status but I believe there may be some issues with NEST products as another user reported it. I have a vague memory that he found using the Guest network might have helped but I’m not sure.
Sorry to not be more help - this is on the non-DumaOS side so my knowledge is not as high!