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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Guldito
Aug 25, 2018Aspirant
Started having issues again with internet dropping, did a factory reset after I installed the firmware you sent me the first time "XR500-V2.2.1.10-DBG-XR356-180522a"
Is there any newer firmware out for testing or am I just not gonna be able to use this router and expect a stable connection?
FURRYe38
Aug 26, 2018Guru - Experienced User
Whats the mfr and model# of your ISP modem the XR router is connected too?
Latest FW version is here:
https://www.netgear.com/support/product/XR500.aspx#Firmware%20Version%202.3.2.22
Guldito wrote:
Started having issues again with internet dropping, did a factory reset after I installed the firmware you sent me the first time "XR500-V2.2.1.10-DBG-XR356-180522a"
Is there any newer firmware out for testing or am I just not gonna be able to use this router and expect a stable connection?