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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Netduma-Fraser
Aug 29, 2018NetDuma Partner
I sent you a PM with firmware to try
trevor3648
Aug 29, 2018Aspirant
Thank you Fraser, hope this firmware helps.
- Retired_MemberAug 29, 2018
So an update for me, I tried out XR500-V2.3.2.26 that you guys sent me and it caused more outages than it fixed. I rolled back to the official release firmware and it's not perfect, but more stable connections for me.