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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Bulldaw6
Aug 30, 2018Guide
Same problem, have a bunch of devices on my network but the ac1900 held up like a boss. Only reason i switched was because of duma but thought i would still get the stable dependablilty of the netger router. Do you know what its like when the wife and kids bust in and say no internet when their favorite show is on. Only had the xr500 for about 2 months and about 20 random internet drops. Plex fix ASAP
- Netduma-FraserAug 30, 2018NetDuma PartnerSent you both a PM with firmware to try. Hoping this will be resolved soon as Netgear is on it.
- Bulldaw6Aug 31, 2018Guide
Thats the firmware that im currently using, like really????
- Netduma-FraserAug 31, 2018NetDuma PartnerSent you a PM with firmware Dani, see if that resolves your issues.
Bulldaw6, you've only made 2 posts so it's very unlikely you have the firmware we're providing as its not publicly available. Double check the version numbers on the router and the one provided.