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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Netduma-Fraser
Aug 30, 2018NetDuma Partner
Sent you both a PM with firmware to try. Hoping this will be resolved soon as Netgear is on it.
Bulldaw6
Aug 31, 2018Guide
Thats the firmware that im currently using, like really????
- Netduma-FraserAug 31, 2018NetDuma PartnerSent you a PM with firmware Dani, see if that resolves your issues.
Bulldaw6, you've only made 2 posts so it's very unlikely you have the firmware we're providing as its not publicly available. Double check the version numbers on the router and the one provided.- Bulldaw6Sep 01, 2018GuideSo, I did update it, haven’t had a drop yet. If everyone’s internet is dropping, then why isn’t it available to the public????
- DanimalskiSep 01, 2018Tutor
Do you mind sharing the file with me? The one I was given was corrupted so it was a major bust. Also what program do you use to mount/unzip it?