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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Netduma-Fraser
Aug 05, 2018NetDuma Partner
Sent you a PM Danny
Jgotta
Aug 31, 2018Aspirant
Netduma-Fraser send a PM for me too! thx
- DanimalskiAug 31, 2018Tutor
This XR500 router is really getting under my skin. I tried doing a "factory reset" hoping it would go back to an older firmware, and after setting it back up it automatically updates to the newest firmware, which sucks! Off to bestbuy I go to spend another $400 on a different router. I'll give this Nighthawk X10 AD7200 a try out. Sucks since I thought this XR500 was suppose to be the badass router.... guess not.