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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
batesy
Sep 01, 2018Tutor
My router keeps dropping the connection about once a day too. Could I also be sent the firmware? I was on the verge of returning it before seeing this post
SilverSurferSTL
Sep 01, 2018Aspirant
I just hooked up my XR500 to a new NetGear CM600, and I'm having stability issues as well. We've got a couple of PC's that we use Xbox Live to play Sea of Thieves, and it doesn't matter whether you have 1 or 3 going, we get lots of disconnects....I guess I'll try the new firmware, if someone will send it to me please.
Thanks,