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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Danimalski
Sep 05, 2018Tutor
I did the factory reset, everytime the router sets up it has the latest firmware that was loaded. I am ready to just ditch this whole setup and check out this company called, Ubiquiti. Looks more promising.
FURRYe38
Sep 05, 2018Guru - Experienced User
Did you first download the 1st released FW for the XR500 and apply it to the router? Just doing a Factory reset does not revert back to older version of FW.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Danimalski wrote:
I did the factory reset, everytime the router sets up it has the latest firmware that was loaded. I am ready to just ditch this whole setup and check out this company called, Ubiquiti. Looks more promising.