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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
lelodad
Sep 07, 2018Initiate
I am having same issue. Please PM me the FW.
Netduma_Jack
Sep 08, 2018NetDuma Partner
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
- Bulldaw6Sep 08, 2018Guide
im on 23226, the one that was sent via pm. My internet just dropped again. checked for update and says my firmware is up to date. confirm i have the correct firmware?????
- Danny80916Sep 08, 2018Luminary
no .32 is newest click on link above and download new one manually and install through 192.168.1.1 or routerlogin.net i think
- utebotzSep 12, 2018Aspirant
Just get a new router is my advice. This thing is a piece of junk. Problem does not go away even after update. Generally Netgear has not changed they are still the bottom of the barrel router.
- SurverokJul 04, 2019AspirantI have the current firmware and ive read through the hundreds of other posts about dropping internet for two days straight now obviously something else is the problem
- Netduma_AlexJul 05, 2019NetDuma Partner
When you say you've got the current firmware, you mean the hotfix firmware right?
Surverok wrote:
I have the current firmware and ive read through the hundreds of other posts about dropping internet for two days straight now obviously something else is the problem- SurverokJul 08, 2019AspirantI mean I go to the dumos website and it saya there is not an update available... Meaning to me that I habe the most current version