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XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Clintb12 :
It's been 2 years since this issue first came to light, and the best Intel has been able to do is mitigate the issue somewhat through firmware updates (badmodems.com is a website entirely devoted to this issue, lots of info there).
The Netgear CM700 has the bad, Intel Puma chipset. The Netgear CM600 does not (Broadcom-based).
I recommend calling your ISP to find out what modems they allow (since you will have to call them to activate whatever modem you buy). My ISP (Spectrum) lists the modems they allow on their website. I bought a Netgear CM600 for $90, and it's been smooth sailing ever since.
Good luck in your search for a non-Intel-Puma-6/7-based modem. Please let me know how it turns out.
I have the Netgear CM1000 - smooth sailing for me as well.