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Solved
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
I've sent you a PM with new firmware to try
thanks for the link but its still the same, if i connect my ps4 to my super hub and do a speed test it says around 240 mbps everytime, when i put it in to modem mode and connect the xr500 its drops to around 50 mbps everytime. i cant figure out whats wrong,
- It was for disconnects primarily, I'd do a factory reset if I were you and see if its better after that.
- On the latest beta firmware, both 2.4 and 5.0 bands just went down and LAN ports disconnected. No always on gaming devices on the network. Trying a 30 30 30 reset. Even though I like this routers features, I may have to go back to my old router if this doesn't get more reliable soon.
That sounds like a reboot to me. Or your entire Internet went down. Were you able to check if you still had Internet to your modem when this happened?