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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Shaun0300
Oct 28, 2018Aspirant
Hi I recently purchased the nighthawk xr500 which is great by the way but unfortunately most mornings all the lan connections Xbox one x and desktop are disconnected but wireless connections are fine . If I reboot the xr500 it fixes the problem
- Netduma-FraserOct 28, 2018NetDuma PartnerSent you a PM Shaun
- raizorOct 28, 2018Initiate
I would like to try the beta firmware please.
I'm also getting disconnects. Sometimes it's only the LAN ports that stop functioning, other times it's LAN and wifi that goes down. Both are solved with a reboot until it reoccurs. It happens randomly...sometimes it lasts a week without a disconnect, and sometimes it'll happen multiple times per day.
Thanks
- Netduma-FraserOct 29, 2018NetDuma PartnerSent you a PM