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Solved
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
If you have any one of the modems on this list, you will have connectivity issues (seemingly randomly):
https://badmodems.com/Forum/app.php/badmodems#
Discussion of the issue itself, here:
I don’t have one of the modems listed. My modem is a Huawei Echolife HG612 FTTC . Forgot to add after I posted this morning that I reset to factory settings and setup again. Fingers crossed have not had anymore disconnections.
FYI, Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the NG router gets from the modem.
Gingeg wrote:
I don’t have one of the modems listed. My modem is a Huawei Echolife HG612 FTTC . Forgot to add after I posted this morning that I reset to factory settings and setup again. Fingers crossed have not had anymore disconnections.- Thanks for that. Touch wood router has not lost connection since this morning. Looking good.
