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XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
I'll keep standing by my statement until they address this. It's clear they don't have their customers as their priority. It's pretty sad that I am on the one replying to your comments and not support from EITHER team.
Return it! No sense in having a "gaming" router if it can't stay online more than 24 hours, amirite?
Grab an ASUS, call it a day.
5 days now since I did another factory reset with Firmware V2.3.2.32 and not lost connection. I have 14 devices connected with WiFi and 1 wired device which is my PC. My son plays a lot of games on his XBox One and is now a happy bunny. Fingers crossed my issue has been resolved.
Glad the factory reset worked. Enjoy. :smileywink:
Gingeg wrote:
5 days now since I did another factory reset with Firmware V2.3.2.32 and not lost connection. I have 14 devices connected with WiFi and 1 wired device which is my PC. My son plays a lot of games on his XBox One and is now a happy bunny. Fingers crossed my issue has been resolved.
