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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Danny80916
Nov 22, 2018Luminary
I my modem is a sb8200 its not a puma 6 chip.
hharamis
Nov 22, 2018Tutor
Sorry to hear. I like the gaming features enough from this XR500 to have dealt with this, but really miss the dual wan features of the asus RT-AC87 that I moved away from. I've found with the XR500 it does upnp for multiple consoles and provides open nat consistently like no other. also the geo filter stuff to avoid gambit or crucible matches in high latency lobbies it worth it for me. If not for these, i would have swapped the router.