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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Mossberg
Nov 24, 2018Tutor
Please PM me this beta firmware. I updated the firmware and it’s gotten much worse. It was okay when I first bought it...approx 3months ago. I had to reset it once every 2 weeks or so.
Now I’m resetting it everyday. My home cameras are always out when I most need it due y this router. It’s miserable.
Please help.
Now I’m resetting it everyday. My home cameras are always out when I most need it due y this router. It’s miserable.
Please help.
Netduma_Jack
Nov 24, 2018NetDuma Partner
I'll send you the hotfix firmware now.