NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Are you getting almost exactly half speeds? I remember seeing this before and it was to do with that user's modem. For some reason having it in Bridge mode halved his speeds.
Have you got yours in Bridge Mode / Modem Mode? If so, try putting it back to normal mode and seeing if speeds return to full.
And just in case I've misremembered, if you're already in normal mode, try setting it to Bridge Mode and see if that fixes it.
To be honest, idk how to change from bridge to modem mode or vise versa. I let the setup process do it.