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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
EnticeTheMalice
Dec 14, 2018Tutor
Don't even bother updating. It pretty much rendered mine useless. Starting over to factory settings gs because after update, an error now appears about the start_cycle. Nothing would work.
Vinotauro
Dec 14, 2018Guide
I have to warn everyone here that this firmware literally wouldn't let me connect to the internet. This is definitely the last nergear router I'll ever buy lmao