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Solved
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
I am running Firmware v2.3.2.40
I am still having issues with the internet dropping randomly and even with a reboot the router is still unable to regain the internet connection.
I know this is not the cable modem because I can take my pc and plug it directly to the cable modem and then get internet back immediately.
Is there another firmware version I can try. I really want to love this router but I am really close to returning it.
I was having the same issue. I changed the MAC to my windowss 10 pc and never had a problem ever since. I heard using your previous modem MAC adresss works at well but I have no idea what it was.... Just make sure you reboot the modem first wait then the router.... This Worked for me!