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XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
My internet connection drops once a week, usually during the middle of the night when no one in the household is online. We wake up to find no Internet, but VoIP phone still working. I reboot the XR500 and modem and connection is restored for another week. I am on the latest firmware and have done factory reset per suggestions in this thread. Please help.
Mine was dropping out ran.
I restored firmware to previous version.
Still had random drop but would come right back up on its own.
Been about three weeks now with no drops.
I restored firmware to previous version.
Still had random drop but would come right back up on its own.
Been about three weeks now with no drops.