NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
When you say you've got the current firmware, you mean the hotfix firmware right?
Surverok wrote:
I have the current firmware and ive read through the hundreds of other posts about dropping internet for two days straight now obviously something else is the problem
I mean I go to the dumos website and it saya there is not an update available... Meaning to me that I habe the most current version
Could you give this firmware a go?
https://forum.netduma.com/topic/28523-new-xr500-hotfix-firmware-for-drop-outs/
I have the XR500 from not long ago, i just installed the new firmware, but i am really frustrated that such a high price router have issues with LAN! i really hope this hotfix will solve the problem, because telling us to turn off instant on is not a solution as this issue also happens with AppleTv on my part.
Every 2-3 days i have to reboot the router because all lan connected devices stops working...Please make sure this is solved...Recently I have been having the same issue with the decice dropping internet connectivity. I have to repower the router. I travel a lot and can't reset while I'm away so I lose my thermostat and home security cameras. This device is only a year old. What is the fix?