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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
FURRYe38
Aug 05, 2019Guru - Experienced User
Anyone tried checking for new FW on there XR500?
- Xenos8Aug 06, 2019Apprentice
I have not and plan to wait a while. My replacement XR500 has been stable for a week. Leaving well enough alone for a while.
- FURRYe38Aug 06, 2019Guru - Experienced User
Glad it's working.
Xenos8 wrote:I have not and plan to wait a while. My replacement XR500 has been stable for a week. Leaving well enough alone for a while.
- Xenos8Sep 06, 2019Apprentice
So it's been a little over a month now since I RMA'd my XR500 and I am happy to report that the replacement has been rock solid. We've even had a few power failures in the North East due to severe thunderstorms and the new XR500 came right back up and connected to the modem without intervention. The old XR500 could not do that without assistance. I haven't updated the firmware or changed any settings (except for the blinking LED's!) but it's working well. I would like to thank everyone for their help and assistance. Terrific community here.