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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
gt9484
Oct 09, 2019Tutor
I have upgraded and downgraded it many times I use Chrome I have had poor performance since the start...
Netduma-Fraser
Oct 09, 2019NetDuma Partner
Does it occur with other browsers? Does the browser save your cookies? What devices get disconnected wired/wireless? Do you see the ping number but just not the graph line for ping?