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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Stevecook
Oct 30, 2019Apprentice
Well I did what you said. Did a factory reset after the update and it doesnt show me my ping on the geo filter. Shows everything else host tick rate etc but not ping.
Netduma-Fraser
Oct 30, 2019NetDuma Partner
Is this using Auto Ping? If so try manually pinging and see if you can see the ping and vice versa. It may be that specific server cannot be pinged for some reason (sometimes they can be unreachable) or it just may take a little longer to appear.