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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Netduma_Alex
Nov 26, 2019NetDuma Partner
Under Settings > Setup > WAN Setup, make sure that Port Scan and DoS protection are NOT disabled.
A_Monto
Nov 26, 2019Aspirant
The only thing disabled on this page is something called "IGMP proxying" otherwise the port scan and dos protection is not disabled.