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Forum Discussion
Billybudz420
May 02, 2018Apprentice
XR500 drops internet
I am having an issue where the internet stops working..... I have 2 Xbox ones being used and they randomly disconnect and now the wifi doesn't work either. The wifi is connected but no internet. On...
- Sep 08, 2018
The firmware has now been publicly released: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/New-Firmware-for-XR500-2-3-2-32-fixes-disconnection-issue/m-p/1636839#M3864
If you are having a disconnection issue, please upgrade to this firmware (or a later one in the future). Thank you everyone for your patience
Gamer215549
Nov 28, 2019Aspirant
Latest update, besides the noted changes above in message 1014, when I arrived home today the router was completely down requiring that I manually reboot. I made the changes about an hour ago so now I wait. I don't know if it matters but I actually have the XRM570 kit so I have WIFI Mesh range extender but, I have not set it up as I have WIFI coverage out to the end of my road about a quarter of a mile away. I don't know if it would assist the router but I could set it up if you think it would help.
Besides that I will say that this router is extremely efficient at utilizing the ISP I currently have, being out in the country I have a point to point radio ISP with 25 down 5 up and I have never been able to get over 1.5mbps for actual downloads from a host. Currently I am dowloading a LOL update and its running steady at 3.5 down. I have seen similar results on PS4 updates.
Netduma-Fraser
Nov 28, 2019NetDuma Partner
Okay keep us informed but really glad to hear it serves you well generally!