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Forum Discussion
Stevecook
Sep 04, 2018Apprentice
Xr500 drops internet
My router is dropping internet everyday now. I did a factory reset and still does it. Once I turn power off and back on the internet comes back. It drops everything wireless and wired devices. I rest ...
FURRYe38
Sep 04, 2018Guru - Experienced User
What is the Mfr and model# of the IP modem the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
- StevecookSep 04, 2018Apprenticearris docsis 3.1 surfboard sb8200 modem
I think the channels are in auto. As far as wireless neighbors maybe 5. It drops out everything wired and wireless until I cycle power on modem.