NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 drops internet
My XR500 has been dropping Ethernet and the WiFi continues to work perfectly fine please help.
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Freekless wrote:
My XR500 has been dropping Ethernet and the WiFi continues to work perfectly fine please help.
You should be able to log into your modem by goint to address 192.168.100.1 and logging in with admin and password for the password.
I would check the signal levels and google what they should be for your ISP. There might be a signal issue with the modem.