NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Mr_E's avatar
Mr_E
Follower
Jul 10, 2019

XR500 DumaOS Hybrid VPN Netflix Proxy Issue - Solved

VPN Service Used: NordVPN

DumaOS Version: V2.3.2.40

PC OS: Win10 1903

Router DNS: Google DNS (8.8.8.8, 8.8.4.4)

Issue: When using the hybrid VPN service on the router you could no longer stream Netflix without getting a Proxy error

Solution: 

Access Control Panel > Network Connections

Right Click on your network connection and select Properties

Select Internet Protocol Version 4 and select Properties

Change Obtain DNS server address automatically to Use the following DNS server address

Input the Google DNS settings

Closed all browser windows

Opened XR500 configuration window in browser to verify DNS is on/working

Opened Netflix and was able to stream

 

I then contacted NordVPN to have them work to verify there was no VPN/DNS leaks and everything is working fine. I haven't tested other DNS services yet and I used a US based proxy to verify, but plan to test other locations. I wanted to share this and add keywords since I couldn't find any help when I searched earlier when troubleshooting this issue.

 

1 Reply

  • That's interesting. I would've thought that would cause a DNS leak, but it sounds like it didn't.