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Forum Discussion
Flexicon
Mar 22, 2022Aspirant
XR500 DumaOS not loaded yet
A few weeks ago my XR500 router, which has been running flawlessly since I got back in June 2021, stopped running DumaOS. Everytime I try to log in to the router I see the following message: DumaO...
Netduma-Fraser
Mar 22, 2022NetDuma Partner
You have to wait for 2 minutes after rebooting to ensure it loads correctly and then it should be fine. The next version should almost eliminate this issue as well.
Flexicon
Mar 22, 2022Aspirant
Hey, thanks for the quick reply.
Now do you mean wait 2 minutes after rebooting before trying to access the DumaOS dashboard? Or just wait 2 minutes in general?
Because if it's the latter then my router has been stuck on "DumaOS not loaded yet!" for like a week now.
- Netduma-FraserMar 22, 2022NetDuma PartnerYes once you've rebooted wait 2 minutes before accessing, it can be the accessing part that interrupts the correct loading of DumaOS.
- FlexiconApr 30, 2022Aspirant
So Netduma-Fraser I've tried this a number of times over the last month and no dice. I have even tried rebooting the router over night and only accessing the admin panel in the morning and still I'm seeing the same "DumaOS not loaded yet" error message.
I have also updated the firmware on the router since my last post as a patch was released but that didn't change anything - after updating the router and rebooting it I awaited around 10 minutes this time.
Any other things that I could try to get DumaOS working again?
- Netduma-FraserApr 30, 2022NetDuma PartnerDid you factory reset after the recent update as that is recommended to remove any issues that may carry over from the previous version