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Forum Discussion
XR500 DumaOS not loaded yet
A few weeks ago my XR500 router, which has been running flawlessly since I got back in June 2021, stopped running DumaOS. Everytime I try to log in to the router I see the following message: DumaO...
Hey, thanks for the quick reply.
Now do you mean wait 2 minutes after rebooting before trying to access the DumaOS dashboard? Or just wait 2 minutes in general?
Because if it's the latter then my router has been stuck on "DumaOS not loaded yet!" for like a week now.
Yes once you've rebooted wait 2 minutes before accessing, it can be the accessing part that interrupts the correct loading of DumaOS.
So Netduma-Fraser I've tried this a number of times over the last month and no dice. I have even tried rebooting the router over night and only accessing the admin panel in the morning and still I'm seeing the same "DumaOS not loaded yet" error message.
I have also updated the firmware on the router since my last post as a patch was released but that didn't change anything - after updating the router and rebooting it I awaited around 10 minutes this time.
Any other things that I could try to get DumaOS working again?
- Did you factory reset after the recent update as that is recommended to remove any issues that may carry over from the previous version
Yes, I just did it again to be sure and no dice.
- Factory reset the router through the `adv_index.htm` administration page
- Waited for 5+ minutes before accessing the router page
- Set up router with all defaults apart from admin password
- Waited for router to be done initializing and then waited another couple of minutes
- After setup was complete, all I see when accessing my router is "DumaOS not loaded yet" same as before