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Forum Discussion
ZR4x4
Apr 20, 2022Aspirant
XR500 DumaOS not working
Not sure if this has been asked before but I have updated firmware to the current.134 version. I wanted to delete/rename devices from the Device Manager in DumaOS but all devices are “greyed out” to w...
Netduma-Liam
Apr 21, 2022NetDuma Partner
Could you quickly try clearing your browser's cache or opening the interface in an incognito window?
If that doesn't work, could you please confirm if you factory reset the XR500 since upgrading to the latest firmware?
ZR4x4
Apr 21, 2022Aspirant
I have tried both methods. I can't access DumaOS on Mac because all I get is the "script error." Everything has been reset, unplugged, etc. The only way I can get the dashboard to come up is on iPad Safari, and even then I still cannot make changes to QOS, Device Manager, etc.