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Forum Discussion
Xr500 DumaOS os not running
Hey team. I recently purchased an xr500 secondhand from a guy who works in the network industry. Every time I've tried to set it up I end up with a black screen saying "DumaOS is not running!) A fe...
So yes TFTP is an option, when people have trouble using TFTP the one that seems to work is nmrpflash so give that a try.
Otherwise before going through that try accessing via routerlogin.net/adv_index.htm that should take you to the settings without DumaOS. Then try to upgrade to the beta from here: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ see if that helps
Otherwise before going through that try accessing via routerlogin.net/adv_index.htm that should take you to the settings without DumaOS. Then try to upgrade to the beta from here: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ see if that helps
Thanks Faser
I ended up doing the nmrpflash. It worked to some degree, I managed to get to the OS, which is as far as I've got. However i couldn't seem to connect to the internet still, but that might be my lack of networking skills.
I tried a few things like dhcp and then assigning IP then all of a sudden I couldn't get back to the OS.
I'll try again tonight.
Connecting to the network via dumaOS should be in the manual?
Cheers
Jack
I ended up doing the nmrpflash. It worked to some degree, I managed to get to the OS, which is as far as I've got. However i couldn't seem to connect to the internet still, but that might be my lack of networking skills.
I tried a few things like dhcp and then assigning IP then all of a sudden I couldn't get back to the OS.
I'll try again tonight.
Connecting to the network via dumaOS should be in the manual?
Cheers
Jack
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Has a power cycle been performed after the XR is connected to the ISP modem, then after the XR is online, power it off for 15 seconds then back ON or reboot it from the WEB UI.
- Hey Furry
Not too sure what mfr means, but its a Nokia G-1425G-A. I've successfully loaded the latest firmware.
I've performed on/off/on on the ont today, and cycled the xr a few times but not in that order.
Are you saying power cycle/off-on the ont or router prior the reboot the xr in UI?
Cheers- Yes so reboot the ONT, wait a few minutes then reboot the XR and wait a few minutes before trying to access. You may need to go through the Setup Wizard in order to get internet.
