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Xr500 DumaOS os not running
Hey team. I recently purchased an xr500 secondhand from a guy who works in the network industry. Every time I've tried to set it up I end up with a black screen saying "DumaOS is not running!) A fe...
Thanks Faser
I ended up doing the nmrpflash. It worked to some degree, I managed to get to the OS, which is as far as I've got. However i couldn't seem to connect to the internet still, but that might be my lack of networking skills.
I tried a few things like dhcp and then assigning IP then all of a sudden I couldn't get back to the OS.
I'll try again tonight.
Connecting to the network via dumaOS should be in the manual?
Cheers
Jack
I ended up doing the nmrpflash. It worked to some degree, I managed to get to the OS, which is as far as I've got. However i couldn't seem to connect to the internet still, but that might be my lack of networking skills.
I tried a few things like dhcp and then assigning IP then all of a sudden I couldn't get back to the OS.
I'll try again tonight.
Connecting to the network via dumaOS should be in the manual?
Cheers
Jack
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a power cycle been performed after the XR is connected to the ISP modem, then after the XR is online, power it off for 15 seconds then back ON or reboot it from the WEB UI.
- Hey Furry
Not too sure what mfr means, but its a Nokia G-1425G-A. I've successfully loaded the latest firmware.
I've performed on/off/on on the ont today, and cycled the xr a few times but not in that order.
Are you saying power cycle/off-on the ont or router prior the reboot the xr in UI?
Cheers- Yes so reboot the ONT, wait a few minutes then reboot the XR and wait a few minutes before trying to access. You may need to go through the Setup Wizard in order to get internet.
- Will try that tonight and report results Thanks
Modem Combo Units:
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985
Try option #2 first...Power cycle the XR router one more time after it's connected to the ISP ONT.
Ironlion wrote:
Hey Furry
Not too sure what mfr means, but its a Nokia G-1425G-A. I've successfully loaded the latest firmware.
I've performed on/off/on on the ont today, and cycled the xr a few times but not in that order.
Are you saying power cycle/off-on the ont or router prior the reboot the xr in UI?
Cheers
