NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nevea2be
Aug 07, 2020Guide
XR500, Ethernet connection stops while WiFi continues to work.
For some reason on my router the ethernet ports just stop working from time to time and the only fix is to reboot it. I have the latest firmware V2.3.2.56 and have tried resetting everything but noth...
- Aug 07, 2020
I would suggest reinstalling the firmware using TFTP and then performing a factory reset and see if it is more stable then. Doing so by TFTP bypasses the boot process and so can help if there are any issues there. https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Netduma-Fraser
Aug 07, 2020NetDuma Partner
I would suggest reinstalling the firmware using TFTP and then performing a factory reset and see if it is more stable then. Doing so by TFTP bypasses the boot process and so can help if there are any issues there. https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
nevea2be
Aug 07, 2020Guide
Thanks, I'll give that a shot.