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Forum Discussion
ErikE
Jun 26, 2018Guide
XR500 Ethernet ports die randomly?
So I contacted NetGear within the first 30 days of using the router with an issue where the ethernet ports stop connecting randomly. They instructed me to manually reapply the updated the firmware (2....
ErikE
Jun 27, 2018Guide
I uploaded the firmware and everything seems fine so far. It said that it was an older firmware, should I not update my firmware any further at this time? Is it just a software issue and not a phyiscal issue for the router?
Netduma-Fraser
Jun 27, 2018NetDuma Partner
I'd leave it on the firmware I gave you for now if the issue was happening that frequently. The fix I believe will be coming in the next firmware release. Software as far as I'm aware.