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Forum Discussion

ErikE's avatar
ErikE
Guide
Jun 26, 2018

XR500 Ethernet ports die randomly?

So I contacted NetGear within the first 30 days of using the router with an issue where the ethernet ports stop connecting randomly. They instructed me to manually reapply the updated the firmware (2....
CooLRuNNinGS's avatar
CooLRuNNinGS
Tutor
Aug 17, 2018

I have a similar issue that when I have my xbox in instant on I lose my wired connection to my XR500. The only way to get the connection back is to reboot the router.

ErikE's avatar
ErikE
Guide
Aug 17, 2018
Turning off instant on fixed my problem entirely.
  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Aug 17, 2018
    I've sent you a PM CooL with firmware to try
    • CooLRuNNinGS's avatar
      CooLRuNNinGS
      Tutor
      Aug 17, 2018
      Thanks I’ll try and see how I go. Is this new firmware or an older firmware?

      Cheers
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Aug 17, 2018
        Newer!