NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ErikE's avatar
ErikE
Guide
Jun 26, 2018

XR500 Ethernet ports die randomly?

So I contacted NetGear within the first 30 days of using the router with an issue where the ethernet ports stop connecting randomly. They instructed me to manually reapply the updated the firmware (2....
ErikE's avatar
ErikE
Guide
Aug 17, 2018
Turning off instant on fixed my problem entirely.
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Aug 17, 2018
I've sent you a PM CooL with firmware to try
  • CooLRuNNinGS's avatar
    CooLRuNNinGS
    Tutor
    Aug 17, 2018
    Thanks I’ll try and see how I go. Is this new firmware or an older firmware?

    Cheers
    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Aug 17, 2018
      Newer!
      • CooLRuNNinGS's avatar
        CooLRuNNinGS
        Tutor
        Aug 17, 2018
        Excellent cheers mate