NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ErikE
Jun 26, 2018Guide
XR500 Ethernet ports die randomly?
So I contacted NetGear within the first 30 days of using the router with an issue where the ethernet ports stop connecting randomly. They instructed me to manually reapply the updated the firmware (2....
FURRYe38
Apr 18, 2019Guru - Experienced User
Instant ON needs to be disabled unless you have a switch in the mix. This has cause problems from day one of the xbox one console. MS still has not fixed it.
- PolikosFoinixApr 18, 2019Star
Furry, how is this a Microsoft problem? I never had this issue with my R7000. I have two friends that have R7000s that have XBoxs in Instant On mode and they have never had this issue. It's only with the XR500 Pro GAMING Router. Seems kind of ironic to have such a big problem with a game console on a gaming router.
- FURRYe38Apr 18, 2019Guru - Experienced User
It's plagues other Mfr routers as well. Not just NG. Possible that code in R7000s handles it's better than XRs. Those I haven't seen this on my XR450 which has same HW accept for 2.4Ghz wifi. This is a MS issue. NG and MS need to collaborate to ensure that both router FW and MS Instant ON plays well with each other wiht out a need for a switch however the switch is a work around. This is a MS issue.
- Netduma-FraserApr 18, 2019NetDuma PartnerWe do understand the issue is frustrating, multiple teams are collaborating on the issue and as said above other routers suffer this.