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Forum Discussion
XR500 Ethernet ports die randomly?
So I contacted NetGear within the first 30 days of using the router with an issue where the ethernet ports stop connecting randomly. They instructed me to manually reapply the updated the firmware (2....
What happens if you put a external network Gb LAN switch between the XR router and your LAN devices? https://www.netgear.com/support/product/GS105.aspx
Seen others post that this helps there odd disconnections with game consoles and the XR router.
Have you setup IP address reservations for your LAN devices ON the router?
sivola wrote:I am using the hotfix and it keeps happening to me... i must say this is super frustrating to buy such an expensive router and have it fail with the most reliable feature it should have.
And with all do respect telling people to turn instant-on and automatic updates is not a solution, and quite frankly it doesn't always help at all.
Hi sivola, I've responded to one of your other posts. I realise it is a frustrating issue and rest assured it is being worked on. Have you tried the workaround above?
- Just return the router. They have been "working" on a fix for well over a year. This router will be obsolete before you get an actual fix. I've already moved on to an Asus router and surprise, I don't have this issue ever. Best of luck
turning off instant on is not an option! this is a feature i want
In that case you may need to put a network switch between your XR500 and Xbox.
Been a long standing problem with MS and instant on with NG and other Mfr routers. MS seems to not care about fixing it.
Try a external network non managed GB switch between the router and game console.
sivola wrote:turning off instant on is not an option! this is a feature i want
I am sorry buying a switch is not a solution either and it is not only MS, this happens with windows laptops and my Apple TV also, so i am guessing Netgear doesn't have a way to solve this and not MS and Apple are the culprit here.
With all do respect this is just bad service for the customers and i am super disapointed and i am not going to buy netgear again, other router models i had worked fine, and a 300$ from netgear doesnt! BAD SERVICE!
