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Forum Discussion
XR500 Ethernet ports die randomly
Just as the title says XR500 Ethernet ports die randomly
Yes all of them randomly disconnect but they come back after a few seconds but thats enough to kick me out of games with a flashing orange light in my ethernet cord. This has been going on for months and i thought it was my internet provider but lately I upgraded My PC to a New motherboard among other things and i have been using the built in wifi of the motherboard and have not experience a disconnection once Then i switch back to my wired connection i disconnect right away with the Ethernet port flashing orange.
Only my gaming PC is hard wired connected to the router and like i said i have tried all ports and its the same.
I Downloaded the latest firmware today hoping for a fix but it made it worse cause not only does my ethernet port still not work properly now all the youtube videos and when i watch a twitch stream is getting a audio lag.... Im really disappointed right now for buying such a expensive "GAMING" router
I'm assuming you've tried with different ethernet cables as well? If so and WiFi is fine then it sounds like you may have a faulty unit so I would look into getting it replaced. If you create a ticket here http://support.netgear.com/ Netgear should be able to help.
How long is the warranty? I bought it last year on april 2018
- I think that will depend on the retailer and whether you bought extended warranty but it is usually a year. If you create a ticket with Netgear they may be able to help further.