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Forum Discussion
XR500 Ethernet won't detect connection
My XR500 won't detect any internet from my ISP's modem. Initially, I thought it was a modem issue, so I swapped it with Spectrum. Once I set up the new modem and connected to the XR500, the router wo...
Do you know if your ISP requires you use PPPoE, VLAN or DHCP identifiers to get connected to the internet?
Could you try going to 192.168.1.1/debug.htm, and change LAN port 1 to WAN port.
Then connect a cable from LAN port 1 to the modem and see if you have internet then?
I believe that Spectrum uses both Static IP and DHCP.
I tried swapping LAN port 1 to WAN port but even the modem didn't recognize that it was connected to a router. (assuming the green lights on the back of the modem should light up when connected to a router, which it does to the test router I am using). No internet connection.