[XR500] External USB 3.0 HDD formated in ext4 does not show up in ReadyShare storage

Netduma-Fraser
NetDuma Partner
Jan 16, 2019
Could this be the cause?
"Some USB external hard drives and flash drives require you to load the drivers onto the computer before
the computer can access the USB storage device. Such USB storage devices do not work with the router."

Otherwise try a different USB port on the router
- Pixys
  Guide
  Jan 16, 2019
  Netduma-Fraser wrote:
  Could this be the cause?
  "Some USB external hard drives and flash drives require you to load the drivers onto the computer before
  the computer can access the USB storage device. Such USB storage devices do not work with the router."
  
  Otherwise try a different USB port on the router
  
  No, it is not the cause: it would not explain why it works when the drive is formated in NTFS. I tried all the USB ports already, beside, same, it works with NTFS, Fat32 and exFat. I also used a simple USB key: same behavior, it works in NTFS, Fat32 and exFat but not with EXT4.
  
  Note also the LED of the router are on when the disk is plugged so the router sees the disk.
  
  Everything points toward a filesystem support issue.
  - Netduma-Fraser
    NetDuma Partner
    Jan 16, 2019
    Would recommend you contact Netgear directly through http://support.netgear.com/ as it's a hardware issue and so I'm limited on what advice I can give as I'm from the software company Netduma
Pixys
Guide
Jan 16, 2019
FURRYe38 wrote:

Try a different USB drive by chance?

When connecting it, are you rebooting the router with the drive connected then checking status?

The HDD is correctly detected when it is formated in NTFS, Fat32 or exFat and in EXT4 it works normaly when plugged on my computer.

Exactly the same behavior with a simple USB key. So the problem is not related to the HDD.

I did both: reboot before and after. I also did a factory reset.

Forum Discussion

[XR500] External USB 3.0 HDD formated in ext4 does not show up in ReadyShare storage