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Forum Discussion
[XR500] External USB 3.0 HDD formated in ext4 does not show up in ReadyShare storage
Hello,
My external HDD (Toshiba) formated in EXT4 does not show up in ReadyShare storage. It works when it is formated in NTFS.
According to the user manual p. 121, here: https://www.download...
Would recommend you contact Netgear directly through http://support.netgear.com/ as it's a hardware issue and so I'm limited on what advice I can give as I'm from the software company Netduma
OK, thank you. I'll try to update the thread with the outcome
So, I contacted the support (case #40902191) who explained that I had to buy a premium support package to get assisstance and they closed the case.
EXT4 is supported according to the page 121 of the user manual so from my perspective Netgear lies on the specs or provides buggy firmware. We don't have any option to install alternative firmware so as far as I am concerned, Netgear is still responsible because my product does not meet the requirements I bought. **bleep**ty brand, **bleep**ty product.Netgear bashing time on social media !