[XR500] External USB 3.0 HDD formated in ext4 does not show up in ReadyShare storage

No, they keep closing it. Netgear wants me to buy a maintenance package to investigate this issue, I fought for 30 minutes on the phone last time. There is noway I'm gonna buy a maintenance package because someone somewhere is incompetent.

Also they consider the router is working and that it is a Duma OS issue. From a client perspective I don't give a **bleep**: as long as I cannot use another OS, Netgear or Duma is the same for me and Netgear is responsible for delivering a product that matches the requirement they sell.

I am thinking about the ASUS RT AC88U, the good thing is I could even use DD-WRT with it. Freeing me from bad OS if needed. What do you think?

It won't change anything. Piece of advice, stop giving hollow promises because you are not responsible for the incompetency of your employer but giving promises makes you responsible...

Honestly, you should close this topic, Netgear / Duma has a reputation of not delivering what is promissed and you are perfectly aware as you handle this forum. One example: the HybridVPN functionnality that has been been promissed for months and just partially implemented.

The frequency of the firmware releases is just ridiculous. If Netgear/Duma is not able to provide good firmwares, at least open the source code, competent people will do the job... for free

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Pixys wrote:

Piece of advice, stop giving hollow promises because you are not responsible for the incompetency of your employer but giving promises makes you responsible...

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In defense of Netduma-Fraser by yet another Netgear customer: Netduma is a supplier for some of the technology implemented on the Nightawk Pro Gaming routers, not the vendor or maker of the complete router. The hardware, the base platform OS, and many services like ReadyShare are coming from Netgear. Unfortunately, Netgear has a looong history of broken and incomplete ReadyShare (SMB) implementations on many of their consumer class products. Bottom up, many external storage devices are not recognized, due to various possible reasons (e.g. different partition schemes), USB power, basic USB device detection, ... on any router models. The community is full with these. Let's also take the example that none of these products does come with WS-Discovery - the de-facto industry standard on workgroups replacing the legacy NetBIOS host discovery and name resolution in newer Windows 10 editions - "just" implementing SMB3 alone doesn't make it workable. Comparing to all this, the absence of a working ext4 (geee, exotic for the majority of the Netgear customers) file system support, would be really a snap to fix - I can't agree more. However, the true standard file systems for the typical Netgear customers are NTFS, plus more and more exFAT - the standard file systems for external storage does come from the factory.

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Pixys wrote:

Honestly, you should close this topic, Netgear / Duma has a reputation of not delivering what is promissed and you are perfectly aware as you handle this forum. One example: the HybridVPN functionnality that has been been promissed for months and just partially implemented.

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Can't find any discussion thread with your participation describing of what HybridVPN functionality you expected or what was promised and not delivered finally - following a long wait. I have my ideas what i would expect from a true HybridVPN implementation, like the ability to keep up multiple VPN sessions (different regions, different providers), and associate either services or local hosts accordingly. This wasn't promised however, unless I have missed something.

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Pixys wrote:
My problem is a pure software issue: the lack of support of ext4 is probably due to a missing option in the kernel settings. ... I checked the specs before I bought it, you can have a look as well.

Nothing wrong with your complaint ref. the broken ext4 support as I said before. Christian_R please take care of this issue on all XRnnn routers - ext4 is supported, so it has to be workable.

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Pixys wrote:
About the HybridVPN functionality, it is just a joke that it supports only a couple of VPN providers.

Sorry, that's nonense. HybridVPN allows to import any provider OpenVPN config with the inline certificates in the HybridVPN Advanced section. FMI http://support.netduma.com/support/solutions/articles/16000087492--dumaos-optimal-settings-guide-hybrid-vpn

Hi Pixys - in case you're not aware, Hybrid VPN is compatible with any Open VPN provider, you just need to select the advanced option when setting it up and you then input the Config File. Full instructions here: http://support.netduma.com/en/support/solutions/articles/16000087492--dumaos-optimal-settings-guide-hybrid-vpn

Yeah Netduma_Jack  ... as I wrote some posts above already 8-)

Indeed it works. Nice functionality.

My quick judgement was based on the initiale release that did not support various VPN providers.

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schumaku wrote:

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In defense of Netduma-Fraser by yet another Netgear customer: Netduma is a supplier for some of the technology implemented on the Nightawk Pro Gaming routers, not the vendor or maker of the complete router. The hardware, the base platform OS, and many services like ReadyShare are coming from Netgear. Unfortunately, Netgear has a looong history of broken and incomplete ReadyShare (SMB) implementations on many of their consumer class products. Bottom up, many external storage devices are not recognized, due to various possible reasons (e.g. different partition schemes), USB power, basic USB device detection, ... on any router models. The community is full with these. Let's also take the example that none of these products does come with WS-Discovery - the de-facto industry standard on workgroups replacing the legacy NetBIOS host discovery and name resolution in newer Windows 10 editions - "just" implementing SMB3 alone doesn't make it workable. Comparing to all this, the absence of a working ext4 (geee, exotic for the majority of the Netgear customers) file system support, would be really a snap to fix - I can't agree more. However, the true standard file systems for the typical Netgear customers are NTFS, plus more and more exFAT - the standard file systems for external storage does come from the factory.

 

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Hi,

For my own sanity, could someone test as well?

I tried exFat on 3 different USB sticks, 1 SSD, 1 HDD, different cases. It is not recognize either... Of course I don't apply any restriction on the USB devices.

So far only NTFS and HFS+ are recognized.

Firmware version V2.3.2.40

Thanks

I haven't said the XR500 (nor any other Netgear router officiailly) does support exFAT  ... just that this is coming up more and more, becoming a standard.

From the fine manual, p.121 ff.

The router supports the following file system types for full read/write access:
• FAT16
• FAT32
• NTFS
• NTFS with compression format enabled
• Ext2
• Ext3
• Ext4
• HFS
• HFS+

schumaku  - my bad! Apologies, missed your post when catching up on the thread.

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schumaku wrote:

I haven't said the XR500 (nor any other Netgear router officiailly) does support exFAT  ... just that this is coming up more and more, becoming a standard.

 

From the fine manual, p.121 ff.

 

The router supports the following file system types for full read/write access:
• FAT16
• FAT32
• NTFS
• NTFS with compression format enabled
• Ext2
• Ext3
• Ext4
• HFS
• HFS+

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I am not sure to understand what brings your initial comment about exFat... It is particularly misleading.

On my side, I should have checked that exFat was in the list. So let's focus on the list provided by Netgear and for this thread Ext4

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Pixys wrote:

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I am not sure to understand what brings your initial comment about exFat... It is particularly misleading.

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It was worth a try - we found some Netgear routers models indeed detect and mount exFAT file systems. Sorry for causing confusion.

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Netduma_Jack wrote:

schumaku  - my bad! Apologies, missed your post when catching up on the thread.

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Hey don't worry, I was more in a kiddding mood!