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Forum Discussion
XR500 Factory Reset Itself!!!
I woke up this morning with no wifi and no internet to my wired devices. At first I thought my girlfriend didn't pay the internet bill again. I logged into the router to check some things out. Low an...
Hi Xolhid, the router would have auto upgraded you to the latest version. I imagine that is what caused the factory reset though that shouldn't have happened. Can you continue to monitor the router to see if it factory resets again or if it was just that one off? I'll also look into factory reset after updating automatically.
It won't be hard to keep an eye on it as the internet is unavailable until the setup is complete. It will be obvious if it happens again. I didn't think I needed to use the backup settings feature, but now I guess I have to.
Yeah I'm having the same issue as well it's really annoying and I don't understand what the issue is. This was working just fine for the past week and a half since I got it. I also tried to test something out an a simple reboot and that would trigger this problem as well.
- Hi Threlnos, make sure you're upgraded to the latest version then do a factory reset and let us know if it happens again and if you're able to reproduce it.
I'll try this out but this is my third time redoing my settings (did a restore but didn't seem to do anything thing) so I have had to setup my various devices throught out the house for the 3rd time in less then 12 hours. I will do the factory reset and let you know the results.