XR500 Firmware got corrupted after upgrade - Brick Router HELP

Give this a try:

https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client

If this fails you'll need to contact NG support and check on getting a RMA. Or return to place of purchase if thats an option. 

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GregMora wrote:

Hi everybody!

 

This is my first Netgear Router even though I have experience with network equipment. I was very exicted to try this amazing router, I have to import it.

 

Got it today, set everything up without any issues. After the first steps, and getting started I got prompted to make an firmware update, I did it, without any issues. Update was completed, Router restart and everything works OK. I even play a few games trying the GeoFilter. Then I shut-down my equipment (is connected to a grounded regulator), when I came back home my problems started.

 

I turned on the Router and it never start up, After a solid orange power led, for a 5 seconds, then power LED start blinking white but that's it, device is not working.

 

I start to trouble-shooting. I restart the modem Factory reset, turning on the device while holding reset button with a clip until Power LED starts blinking amber - Didn't work.

I kept researching on the support pages and it seems the firmware is corrupted in someway. That's very disappointing, I read about doing the firmware update using tftp2.exe through a fixed manual IP address set on the adapter. Even though I have ping response frome the device, firmware update tool can't find the host(server), firmware update can't be done.

Is very unfortunately for me because if I have to send it back, I will have to pay duites and shipment fees.

Do you have any idea or thing that I should try?

Currently when I turn on the router, the Power LED lights up orange for 5 seconds then turns in blinking light, I can ping it while assigning a manual IP, but I can't enter to the modem Dashboard, no duma OS, no internet.

:smileysad:

 

 

 

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