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Forum Discussion
JoonDerg
Mar 02, 2018Tutor
XR500 Firmware Update
Having an issue with firmware. I go to System Information. It says Firmware Version V2.1.0.6. I go to Settings -> Administration -> Firmware Update -> Check I get: No new firmware version...
- Mar 02, 2018
Might I suggest to the OP. to use FF and be sure to clear web browser cache prior to updating router FW.
Netduma-Fraser
Mar 02, 2018NetDuma Partner
Hi Joon, I couldn't reproduce this myself. Would you be able to try again and provide a screenshot of the message it gives you please so we can alert Netgear?
Lexist2112
Mar 02, 2018Luminary
Just updated from 2.1.0.6 to 2.2.0.4. Did no t have a message like the OP's. Upgrade went smoothly as it has in the past.
I used Firefox web browser, downloaded the new FW to the desktop and access router and installed it thru the routers admin. tab.
- Netduma-FraserMar 02, 2018NetDuma PartnerThanks Lexist, looks to be an isolated issue then if neither of us had that. Glad to hear upgrade went smoothly as well!
- Lexist2112Mar 02, 2018Luminary
Might I suggest to the OP. to use FF and be sure to clear web browser cache prior to updating router FW.