NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 Gaming Router Playstation 4 showing as offline, Newest Firmware 2.3.2.56 no fix?
So I have seen a lot of posts on different forums about this! ( Netgear, Dumos, Reddit ) It has been close to 2 years now. Device offline issues in the device manager software as well as not being mo...
I would try adding a GB LAN switch between the PS and the XR router. I yhink others have done this. A good quality non managed non green ethernet switch may help here. I use HP Procurve 1400 series switches. Thought I don't have a PS. Xbox here.
I would also downgrade FW that works best for the ps.
You might file a support ticket as well with NG. The more people file tickets about this, hopefully NG will listen.
- It sounds like the particular issue you had was that the PS4s may have changed IP, if you give them a static IP in LAN Settings does that resolve it?
- I will give static IP a shot, but some of the posts I read said that didn't resolve the issue.
- I tried an unmanaged Linksys GB switch I had on hand, no change. Quick question Do I need to do a Factory reset when I do the FW rollback to .32 and lose all my Network settings? If I have to, do I do the factory reset before the FW update or after FW update?
Downgrade and then factory reset.
- Ok, so I do have to do the factory reset and lose everything? It wont work if i just do the FW update?
