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Forum Discussion
DidiChoozRght
Apr 29, 2020Aspirant
XR500 Gaming Router Playstation 4 showing as offline, Newest Firmware 2.3.2.56 no fix?
So I have seen a lot of posts on different forums about this! ( Netgear, Dumos, Reddit ) It has been close to 2 years now. Device offline issues in the device manager software as well as not being mo...
FURRYe38
Apr 29, 2020Guru - Experienced User
I would try adding a GB LAN switch between the PS and the XR router. I yhink others have done this. A good quality non managed non green ethernet switch may help here. I use HP Procurve 1400 series switches. Thought I don't have a PS. Xbox here.
I would also downgrade FW that works best for the ps.
You might file a support ticket as well with NG. The more people file tickets about this, hopefully NG will listen.
Netduma-Fraser
Apr 29, 2020NetDuma Partner
It sounds like the particular issue you had was that the PS4s may have changed IP, if you give them a static IP in LAN Settings does that resolve it?
- DidiChoozRghtApr 29, 2020AspirantI will give static IP a shot, but some of the posts I read said that didn't resolve the issue.